Contact
Most things are faster to sort out inside the placement they are about.
About a specific ad or order
Open the placement and write in its message thread. The advertiser, the owner and AdFirst support all read it, and it carries the brief and the ad content with it — so nothing has to be explained twice. Rejecting a published post opens the same thread with our team already looped in.
Everything else
Account access, payouts that have not arrived, a deposit that will not verify, a listing decision you want reviewed, or a security problem:
Include the reference shown on the placement or order — it looks like #K6ZZHT — and write from the address on your account.
Security
If you have found a way to see, move or spend something that is not yours, please tell us before you tell anyone else. We will not threaten you for reporting it in good faith.